AI Voice Agents and AI Chatbots in Palma
Palma businesses serve local customers, international visitors and clients based abroad. Our AI voice and messaging agents respond across phone, WhatsApp and other connected channels, qualify enquiries, arrange bookings and appointments, and communicate in more than 50 languages.
A Multilingual First Response for Palma
Palma de Mallorca Airport handled 33.8 million passengers in 2025, including 24.8 million international passengers. That international demand reaches hotels, restaurants, property companies, clinics, professional firms and marine businesses throughout the city.
An unanswered call or slow WhatsApp reply can mean a lost reservation, viewing, appointment or valuable client. An AI agent provides an immediate first response when staff are occupied or the business is closed. It uses approved information, collects the reason for the enquiry and knows when the conversation needs a person.
Your team remains in control through conversation records, live monitoring and human takeover.
One Enquiry, One Connected Journey
Every enquiry moves through the same connected journey, from first contact to a human handover with full context.
The customer gets in touch
The conversation can begin by phone, WhatsApp, Instagram, Telegram, email, webchat or SMS.
The agent understands the request
It detects the customer’s language, answers approved questions and collects the details your business needs.
It completes the next useful action
The agent can qualify the enquiry, check availability, arrange an appointment, viewing or reservation, collect a Stripe deposit or supported pre-authorisation, and send a confirmation or reminder.
Your systems stay updated
Contact details, conversation history, preferences and booking information can be synchronised with your CRM, calendar, booking platform or unified inbox.
A person takes over when needed
Sensitive, unusual or commercially important conversations are transferred with the context already collected.
Built Around Palma's Front Desks and Sales Teams
Hospitality and restaurants
Handle reservation questions, opening hours, menus, allergens, facilities, group enquiries, deposits, confirmations and reminders.
Property and marine businesses
Qualify buyers, sellers, tenants, owners, captains, brokers and charter customers before routing the enquiry to the right person.
Clinics and professional services
Arrange appointments and consultations, answer approved administrative questions and transfer medical, legal, financial or sensitive matters to qualified staff.
The agent can connect with SevenRooms, OpenTable, CoverManager, Resy and other supported platforms. Where a suitable direct connection is unavailable, AutoThinkAI can assess and build a custom integration around the required workflow.
AutoThinkAI is an AI agency in Palma focused on useful customer journeys, not generic bots. Every implementation begins with the calls, questions, languages, systems and handover rules that matter to the business.
Try the AI voice agent free for two weeks
Test the agent with your business before deciding whether to continue. We agree the initial scope, knowledge and call journey before the trial begins.
Frequently Asked Questions
Yes. Phone and WhatsApp can operate within one connected system, alongside supported channels such as Instagram, Telegram, email, webchat and SMS. The exact channel setup depends on the platforms your business uses.
The system supports more than 50 languages with automatic language detection. We agree the languages that matter to your customers and test important terminology and escalation rules before launch.
We can connect supported CRMs, calendars, booking platforms, payment systems and communication tools through native, API or custom integrations. Compatibility is reviewed before the implementation is promised.
No. It handles repeatable first-line conversations and actions. Your team retains responsibility for judgment, relationships, exceptions and sensitive enquiries, with human transfer available when needed.
Give Every Palma Enquiry a Faster First Response
Tell us which calls and messages take the most time, which languages your customers use and which systems need to connect. We will map the right voice and messaging journey for your business.